Cardiff Samaritans Super Swap

Cardiff & District Samaritans is a branch of Samaritans, the national emotional support charity.

We are available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide.

Our vision

Samaritans’ vision is for a society in which:

• Fewer people die by suicide
• People are able to explore their feelings
• People are able to acknowledge and respect the feelings of others

Our values

Samaritans’ values are based on these beliefs:

• The importance of having the opportunity to explore difficult feelings
• That being listened to, in confidence and accepted without prejudice, can alleviate despair and suicidal feelings
• That everyone has the right to make fundamental decisions about their own life, including the decision to die by suicide

The Cardiff & District branch, serving Cardiff and the South Wales Valleys, is the only 24 hour emotional support service in Wales. Our service is entirely confidential and non-judgmental. We have over 100 volunteers at the branch, and we rely entirely on public donations to survive.

Contacting Us
You can call us on 029 20 344 022 or 08457 90 90 90.

You can also contact us by email on jo@samaritans.org.

Our centre at 75 Cowbridge Road East, Cardiff CF11 9AF is open to callers without prior appointment from 8am - 10pm, 7 days a week

If you prefer to write to us, you can send a letter to Chris, P.O. Box 90 90, Stirling, FK8 2SA

Contacting the Super Swap Team

Our Super Swap team are unable to offer emotional support - they’re kept in a special cupboard upstairs, where they spend their days doing web coding, with occasional trips to the post office. To contact them about all things Super Swap, whether it be press enquiries, offers of help, general questions, please email cardiff /at/ samaritans /dot/ org

Cardiff & District Samaritans is a Registered Charity, number 247419